1. About the Website
(A) Welcome to www.venttech.com.au (the 'Website'). The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (the 'Products'). The Website provides this service by way of granting you access to the content on the Website Shop (the 'Purchase Services').
(B) The Website is operated by Venturer Technology (ABN 64 627 324 814). Access to and use of the Website, or any of its associated Products or Services, is provided by Venturer Technology. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
(C) Venturer Technology reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Venturer Technology updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
(D) All brands and names are trademarks of their respective companies. All prices are in Australian Dollars. All prices displayed are GST inclusive. Prices subject to change without notice. The product images used on our website are for illustration purposes only and may vary from the product description.
2. Acceptance of the Terms
(A) You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Venturer Technology in the user interface.
3. Registration to use the Purchase Services
(A) In order to access the Purchase Services, you must first register as a user of the Website. As part of the registration process, or as part of your continued use of the Purchase Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
(i) Email address
(i) Preferred username
(i) Mailing address
(i) Telephone number
(B) You warrant that any information you give to Venturer Technology in the course of completing the registration process will always be accurate, correct and up to date.
(C) Once you have completed the registration process, you will be a registered member of the Website ('Member') and agree to be bound by the Terms. As a Member you will be granted immediate access to the Purchase Services.
(D) You may not use the Purchase Services and may not accept the Terms if:
(a) You are not of legal age to form a binding contract with Venturer Technology; or
(b) you are a person barred from receiving the Purchase Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Purchase Services.
7. Your obligations as a Member
(A) As a Member, you agree to comply with the following: You will use the Purchase Services only for purposes that are permitted by:
(i) the Terms;
(ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
(iii) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services;
(iv) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Venturer Technology of any unauthorised use of your password or email address or any breach of security of which you have become aware;
(v) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Venturer Technology providing the Purchase Services;
(vi) you will not use the Purchase Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
(vii) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Purchase Services. Appropriate legal action will be taken by Venturer Technology for any illegal or unauthorised use of the Website; and
(viii) you acknowledge and agree that any automated use of the Website or its Purchase Services is prohibited.
5. Purchase of Products and Returns Policy
(A) In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the 'Purchase Price').
(C) All prices quoted on the website are inclusive of GST, but does not include delivery, and is based on payment by Direct Deposit Bank Transfer. We do not sell ex-GST prices to any individuals or businesses.
(D) Following payment of the Purchase Price being confirmed by Venturer Technology, you will be issued with a receipt to confirm that the payment has been received and Venturer Technology may record your purchase details for future use.
(E) Venturer Technology may, at their sole discretion, provide a refund on the return of the Products within 30 days where the Product packaging is unopened and remains in a saleable condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause.
(A) Venturer Technology's Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the Product and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure (the 'Warranty').
(B) All products sold by Venturer Technology carry a full manufacturer warranty. Venturer Technology will process all warranty claims with the manufacturer on behalf of customers unless the manufacturer has a direct warranty option to the customer. Some products do offer an extended limited warranty which customers may require registration with the manufacturer. In the event of a manufacturer or supplier closure, we will endeavour to fulfil our warranty commitments however we cannot guarantee the outcome.
(C) Any product returned for a warranty claim, depending on its age and availability, will generally be repaired, replaced with new or refurbished, upgraded or refunded by the manufacturers.
(D) Manufacturers offering lifetime warranty refer to the lifetime of the product (assuming the product is still available from the manufacturer) unless specified otherwise. In the event that the product becomes obsolete, it may be upgraded to a similar product, or a credit will be given at the current market value or purchased price whichever is lower; however, the outcome is entirely dependent on each manufacturer’s policy.
(E) Venturer Technology do not handle warranty returns for products that already provide a local or direct manufacturer to customer warranty service. These products include printers, scanners, networking products and monitors and many other retail products. Please read the manufacturer’s warranty terms and conditions for the specific details.
(F) Warranty is provided solely on products sold by Venturer Technology. Other faulty products used in conjunction that are not purchased from Venturer Technology will not be covered under warranty.
(G) Any product sold by Venturer Technology is meant to be professionally installed; improper installation is NOT covered under warranty. Please seek a professional assistance if required, to avoid paying any unnecessary cost for replacement or repair.
(H) The Warranty does not apply to any appearance of the supplied Products nor to the additional excluded items set forth below nor to any supplied Products where the exterior of which has been damaged or defaced, which has been subjected to misuse, abnormal service or handling, or which has been altered or modified in design or construction.
(I) Warranty will be void for any non-manufacturing defects, if the item is found to be mishandled, modified, tampered, abused, physically damaged, improperly installed and used, or damaged caused by power surges, electrical faults and lightning strikes. Products returned that show evidence of user induced damage, overclocking, tampering or modification, will be denied. This includes improper installation of the CPU heatsink, scratches on motherboard, failure of fan/heatsink, cutting of cables or the soldering of components.
(J) Under the Return to Base warranty policy, all shipping charges for any product returned to Venturer Technology incurred in a warranty claim will be at the expense of the customer. Venturer Technology will only pay for the return freight to the customer, except for rejected warranty, non-faulty returns or bulky items older than 6 months from date of invoice.
(K) Warranty must be properly packaged in the condition acceptable by the vendor. (Please provide original packaging if possible or adequate safe packaging as insufficient safe packaging that caused physical damage will result in warranty being voided)
(L) Turnaround time for warranty returns may depend on the availability of the replacement product from manufacturer. The process of warranty returns involves the shipping of warranty to Venturer Technology, product testing time, obtaining approval from the supplier, the shipping of warranty to our supplier, supplier's own testing, shipment back to us, testing of the part if it’s a repaired item, and finally shipment back to the end user.
(A) You acknowledge that the Purchase Services offered by Venturer Technology integrate delivery (the 'Delivery Services') through the use of third party delivery companies (the 'Delivery Service Providers').
(B) In providing the Purchase Services, Venturer Technology may provide you with a variety of delivery and insurance options offered as part of the Delivery Services by the Delivery Service Providers. You acknowledge and agree that Venturer Technology is not the provider of these delivery and insurance options and merely facilitates your interaction with the Delivery Service Providers in respect to providing the Delivery Services.
(C) In the event that an item is lost or damaged in the course of the Delivery Services, Venturer Technology asks that you:
(i) contact the Delivery Service Provider directly to request a refund or to claim on any insurance options available; and
(ii) contact us by sending an email to email@example.com outlining in what way the Products were damaged in transit so we are able to determine if the Delivery Service Provider should be removed from the Purchase Services.
8. Copyright and Intellectual Property
(A) The Website, the Purchase Services and all of the related products of Venturer Technology are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the 'Content') are owned or controlled for these purposes and are reserved by Venturer Technology or its contributors.
(B) Venturer Technology retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you:
(A) the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of Venturer Technology; or
(B) the right to use or exploit a business name, trading name, domain name, trade mark or industrial design; or
(C) a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).
(C) You may not, without the prior written permission of Venturer Technology and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
10. General Disclaimer
(A) You acknowledge that Venturer Technology does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Products other than provided for pursuant to these Terms.
(B) Venturer Technology will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on the Website.
(C) Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
(D) Subject to this clause, and to the extent permitted by law:
(i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and
(ii) Venturer Technology will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
(D) Use of the Website, the Purchase Services, and any of the products of Venturer Technology (including the Delivery Services), is at your own risk. Everything on the Website, the Purchase Services, and the Products of Venturer Technology, are provided to you on an "as is" and "as available" basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Venturer Technology including any third party where the Delivery Services are made available to you) make any express or implied representation or warranty about its Content or any products or Purchase Services (including the products or Purchase Services of Venturer Technology) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(ii) the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);
(iv) the Content or operation in respect to links which are provided for the User's convenience;
(v) any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or
(vi) any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.
(iii) costs incurred as a result of you using the Website, the Purchase Services or any of the Products;
11. Limitation of Liability
(A) Venturer Technology's total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of Venturer Technology is the resupply of information or Purchase Services to you.
(B) You expressly understand and agree that Venturer Technology, its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
(D) You acknowledge that Venturer Technology does not provide the Delivery Services to you and you agree that Venturer Technology will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Delivery Services.
(F) From time to time manufacturer's specifications are subject to change without notice as they improve their products therefore information as well as pictures and hyperlinks contained throughout this website can sometimes be out of date.
(G) We are not responsible for typographical errors.
(E) There may be misprints, human errors, or omissions on our website. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
(C) Venturer Technology is not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the website of Venturer Technology, by third parties or by any of the Purchase Services offered by Venturer Technology.
12. Termination of Contract
(A) The Terms will continue to apply until terminated by either you or by Venturer Technology as set out below.
(B) If you want to terminate the Terms, you may do so by:
(i) notifying Venturer Technology at any time; and
(ii) closing your accounts for all of the Purchase Services which you use, where Venturer Technology has made this option available to you.
(C) Your notice should be sent, in writing, to Venturer Technology via the 'Contact Us' link on our homepage or via direct email to firstname.lastname@example.org.
(D) Venturer Technology may at any time, terminate the Terms with you if:
(i) you have breached any provision of the Terms or intend to breach any provision;
(ii) Venturer Technology is required to do so by law;
(iii) the partner with whom Venturer Technology offered the Purchase Services to you has terminated its relationship with Venturer Technology or ceased to offer the Purchase Services to you;
(iv) Venturer Technology is transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or
(v) the provision of the Purchase Services to you by Venturer Technology is, in the opinion of Venturer Technology, no longer commercially viable.
(E) Subject to local applicable laws, Venturer Technology reserves the right to discontinue or cancel your membership to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Venturer Technology's name or reputation or violates the rights of those of another party.
(F) When the Terms come to an end, all of the legal rights, obligations and liabilities that you and Venturer Technology have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.
(A) You agree to indemnify Venturer Technology, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
(i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;
(ii) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
(iii) any breach of the Terms.
13. Dispute Resolution
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).
A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
On receipt of that notice ('Notice') by that other party, the parties to the Terms ('Parties ') must:
(i) Within 2 business days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
(ii) If for any reason whatsoever, 14 business days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the company or his or her nominee;
(iii) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
(iv) The mediation will be held in Brisbane, Australia.
All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.
(D) Termination of Mediation:
If 90 days have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
15. Venue and Jurisdiction
(A) The Purchase Services offered by Venturer Technology is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of Queensland, Australia.
16. Governing Law
(A) The Terms are governed by the laws of Queensland, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Queensland Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
17. Independent Legal Advice
(A) Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
(A) If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.